Terms of Service

Effective Date: June 1, 2026

Terms of Service for Terra Luxe Hardscaping

Welcome to Terra Luxe Hardscaping. These Terms of Service ("Terms") govern your use of our website, services, and communications. By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Terra Luxe Hardscaping
Website: terraluxehardscaping.com
Phone: (512) 850-1302
Email: ordonez@terraluxehardscaping.com

2. Services

Terra Luxe Hardscaping provides hardscaping and outdoor construction services, including but not limited to:

Patios
Walkways
Retaining walls
Outdoor living spaces
Stone and paver installations
Landscape enhancement projects
Related construction and design services

All services are subject to availability, project evaluation, and written approval by both parties.

3. Estimates and Quotes

Any estimate, proposal, or quote provided by Terra Luxe Hardscaping is based on the information available at the time of inspection or consultation.

Quotes may be subject to change due to:

Site conditions
Material availability
Material price increases
Design modifications
Permit requirements
Additional work requested by the customer

A final written agreement may be required before work begins.

4. Payments

Payment terms will be outlined in your project agreement, estimate, invoice, or contract.

Customers agree to:

Pay all agreed-upon fees according to the payment schedule
Provide accurate billing information
Pay any applicable taxes or government fees

Late payments may result in project delays, suspension of work, collection efforts, or additional fees as permitted by law.

5. Project Changes

Any customer-requested modifications to the scope of work after project approval may require:

A written change order
Additional labor costs
Material costs
Extended project timelines

No changes are guaranteed until approved by Terra Luxe Hardscaping.

6. Customer Responsibilities

Customers agree to:

Provide reasonable access to the work site
Disclose known property conditions that may affect the project
Obtain homeowner association approvals when required
Ensure pets, children, and personal property are kept away from active work areas

Terra Luxe Hardscaping is not responsible for delays caused by restricted access, undisclosed conditions, or customer actions.

7. Permits and Approvals

Permit requirements vary by location.

Unless specifically stated in a written agreement, customers are responsible for obtaining permits, approvals, surveys, inspections, or authorizations required by local authorities or homeowner associations.

8. Scheduling and Delays

Project schedules are estimates and may be affected by:

Weather conditions
Material shortages
Labor availability
Permit approvals
Unforeseen site conditions
Events beyond our reasonable control

Terra Luxe Hardscaping is not liable for delays caused by these circumstances.

9. Warranty Disclaimer

Any warranties provided will be described in writing as part of a project agreement.

Except as expressly stated in writing, services and website content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Natural settling, weathering, color variations, drainage conditions, acts of nature, and normal wear and tear may affect hardscape installations over time.

10. Limitation of Liability

To the fullest extent permitted by law, Terra Luxe Hardscaping shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of our website
Delays in project completion
Loss of profits
Property conditions beyond our control
Third-party actions

Our total liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

11. Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to our systems
Interfere with website functionality
Submit false or misleading information
Copy, reproduce, or distribute website content without permission

We reserve the right to restrict access to users who violate these Terms.

12. Intellectual Property

All website content, including text, logos, images, graphics, designs, and branding, is the property of Terra Luxe Hardscaping unless otherwise noted.

No content may be copied, modified, distributed, or used without prior written consent.

13. Social Media

Our social media pages are intended for lawful and respectful interaction.

We reserve the right to remove comments, block users, or report activity that is abusive, defamatory, misleading, unlawful, or harmful.

14. Age Requirement

Our services are intended for individuals who are at least 18 years old.

By using our website or requesting services, you represent that you are at least 18 years of age.

15. Indemnification

You agree to defend, indemnify, and hold harmless Terra Luxe Hardscaping, its owners, employees, contractors, and representatives from claims, damages, liabilities, costs, and expenses arising from:

Your use of our website
Your violation of these Terms
Your violation of applicable laws or regulations

16. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict-of-law principles.

Any legal dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in Texas.

17. Changes to These Terms

Terra Luxe Hardscaping reserves the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised Effective Date. Continued use of our website or services after updates constitutes acceptance of the revised Terms.

18. Contact Information

If you have questions regarding these Terms of Service, please contact: